February 11, 2003

A refreshing viewpoint

George Oleson wrote a piece for Boxes and Arrows that pro­vides a refresh­ing view of infor­ma­tion archi­tec­ture and user-​centered design.

It’s one of the first times I’ve heard an user expe­ri­ence person say “focusing exclu­sively on users like this is just plain wrong.”

User expe­ri­ence folks can seem a little a clique-​ish to the rest of the Web pro­duc­tion world, some in par­tic­u­lar.

I can only hope that the view­point expressed in Oleson’s arti­cle is not his alone.

Nor do I think that UX is bad thing. The willy-​nilly, who cares about the user atti­tude that some “designers” take is appauling.

Web design, like all other design, is about solv­ing prob­lems. Bal­anc­ing the needs of the user, aes­thet­ics, the prod­uct, the busi­ness, etc. is part and parcel of the design world.

It’s just nice to hear from one camp that the rest of the vari­ables in the design equa­tion are impor­tant too.

Filed under: Web design

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